In the unlikely event of loss or damage, you can file a claim by logging into your Clutter account and selecting “Claims” in the top menu.
We know this can be stressful, so we try to make the claims process simple. Submitting claim information typically takes about 5-10 minutes. Once your claim is submitted, the Clutter Trust & Safety Team will begin the claim determination. After you agree to the claim settlement, you are able to select between PayPal (5-day) or Check (30-day) for the distribution of the claims settlement.