What happens if an item is lost or damaged?

In the unlikely event of loss or damage, you can file a claim by logging into your Clutter account and selecting “Claims” in the top menu. 

We know this can be stressful, so we try to make the claims process simple. Filling out claim information typically takes about 5-10 minutes. Once your claim is submitted, our Claims Team will follow up with you shortly to resolve it and can issue a payment as soon as it’s done.