All scheduling is subject to availability, so it is best to book in advance through your online Clutter account to get the return or pickup time you want. An agent over the phone or via email views the same availability you can from your online account.
For return deliveries, we require at least 48 hours notice. That gives us enough time to plan our route, prepare your items, and make sure they are safely loaded in the delivery vehicle.
There’s no fee to cancel or reschedule your appointment if you let us know at least 48 hours before your appointment time.