For customers signing up for Clutter today, initial pickup and final delivery are free, and we strive to make interim appointments free as well. To ensure that all customers have access to convenient appointment times, we ask that you take steps to limit the frequency of your appointments, including combining appointments when possible, and booking no more than one appointment at a time.
In order to continue offering free appointments to all of our customers, we will occasionally take steps to limit free appointment frequency for customers with high usage. If we identify that your appointment activity is consistent with high usage, we reserve the right to limit your free appointments. Additional paid appointments can always be booked after reaching your limit, so that you always have convenient access to your items.
For more information please contact us.