Beginning April 21st, all items in Livible Seattle storage will transition into Clutter's state of the art facilities. As part of this transition, Clutter will inventory every item, so that when Livible customers activate their Clutter account, they'll see an accurate representation of their items online.
Using Clutter's online account, customers will be able to request the delivery of any item(s), or schedule a pickup of additional items at their convenience.
We look forward to serving you. If you have any questions, please review our FAQ below, or reach out to our Customer Care team at any time.
Frequently Asked Questions
When can I schedule a delivery of my items?
Livible has paused all appointments at this time. Starting on April 21st, Clutter will inventory every item in storage, and will send an account activation email as items are processed.
In May, every Livible customer will have received their Clutter activation email. Once you receive your Clutter activation email, your items can be viewed in your online Clutter account, and new pickup and delivery appointments can be scheduled.
Will Clutter honor my monthly storage rate?
Yes, Clutter will honor your monthly storage rate, and like your agreement with Livible, will provide notice of any changes to that rate.
Will my account include a protection plan?
Yes, you will receive Clutter’s free basic protection plan which covers all stored items up to $1.00/lb per article.
What does it cost to schedule a pickup or delivery appointment with Clutter?Appointment costs can range in price depending on how many items we’re picking up or dropping off, but start with a per-item fee of just $9 and a per-appointment fee of $49.
Scheduling a full return to close your account is currently free.
How can I contact Clutter?
Online contact: https://account.clutter.com/support
Phone contact: 1 (800) 805-4023