What services do you offer?
Clutter services local, same-day move-ins and move-outs for Alfred residents in the San Francisco Bay Area.
Does Clutter support multi-location moves?
No, we are not able to support multi-location moves (A to B to C). Each move must have a single origin and single destination address.
I’m moving into / out of an Alfred building. How do I book a move? When should I book my move?
You can easily book a move by contacting your Alfred concierge with the details of your move. Availability books up fast, so we recommend booking as early as possible to lock in your date. We can schedule moves with as little as three days notice, subject to availability.
How much will my move cost?
The cost of your move depends on your Alfred unit type and if you require packing materials and services. Please see the below pricing chart. Additional hours will be priced at $225/hour.
|
Unit Type |
Packing Materials |
Included Hours |
Pricing |
|
Studio |
None |
4 hours |
$800 |
|
Studio |
Included |
4 hours |
$900 |
|
1 Bed / 1 Bath |
None |
4 hours |
$1000 |
|
1 Bed / 1 Bath |
Included |
4 hours |
$1100 |
|
2+ Beds / 2+ Baths |
None |
5 hours |
$1300 |
|
2+ Beds / 2+ Baths |
Included |
5 hours |
$1500 |
How will I be billed for my move?
Your move will be billed directly to your Alfred account.
Will materials be provided for my move?
You have the option to choose between a moving service with packing materials and a moving service without packing materials.
If you choose a service without packing materials, please be prepared with your own boxes, bubble wrap, packing paper and tape. Please note that if materials are needed, Clutter will provide the appropriate materials kit and you will be charged on your final bill.
Clutter will also provide furniture protectors and moving blankets. However, these items are not part of the supplies package, and will be collected back when your move is done.
Are there any items that can not be moved?
These items can not be moved.
Can I purchase additional coverage for my items being moved?
Before your move date, you can upgrade your in-truck protection plan on your online account portal or by calling our Care team at (800) 805-4023. If you choose not to upgrade, your items will be covered at a rate of Basic, in the unlikely event an item is damaged.
Will I need to sign any documents for my move?
For your safety and in accordance with state/federal law, Clutter will require your electronic signature before the start and end of your appointment. Please be available to sign your documents via SMS or email at the contact provided to ensure the fastest moving experience.
How do I make changes or reschedule my move?
Please contact Alfred’s concierge to make any changes to your move. Fees may apply if rescheduled within 48 hours of your move.
How do I cancel my move?
Please contact Alfred’s concierge to cancel your move. Fees may apply if canceled within 48 hours of your move.
How do I tip my Clutter movers?
Once your appointment is complete, you’ll receive a text message with a link that will allow you to rate your team and add a tip, which is split evenly between your Clutter team. Your tip will be billed through your Alfred account. Cash tips are also gladly accepted.